Verifying your Zoya 9 account
We ask for ID and a selfie before your first withdrawal to keep your account secure and meet regional requirements. Upload a clear photo of your national ID or passport, then a selfie holding the same document. Our verification team checks them against your account details and confirms within a few hours. Once you're verified, withdrawals move straight to processing without extra
steps. If something doesn't match—name spelling, photo quality—we'll message you in your account inbox so you can resubmit.
- Open the verification section in your account — You'll find it under account settings or when you request your first withdrawal.
- Upload your national ID or passport — Make sure all four corners are visible and the text is sharp enough to read.
- Take a selfie holding the same document — Your face and the ID need to be clear in the same frame.
- We review and confirm your account — Our team checks the documents and updates your account status. You'll see a confirmation message once it's done.